Freelance Invoice Support

Contact Us

Have a question, found a problem, or have an idea? We'd love to hear from you, and we usually reply within two business days.

Email: yosimizrachi7@gmail.com

You can also write to us from the app: Settings › Suggestion Box.

Frequently Asked Questions

Do I need an account?

No. The app creates an anonymous account the first time you open it, so you can start right away. Your invoices, clients and items are backed up to the cloud under that account.

How do I create and send an invoice?

Tap "New Invoice" and follow the four steps: choose a client, add items, set any discount, tax or payment terms, then review and send. The app creates a PDF and opens Mail or the share sheet so you can send it any way you like.

How do I add my logo, business details and payment details?

Go to Settings and fill in your business details, logo, tax ID and payment details (bank account, IBAN, SWIFT or a payment link). They appear on every invoice. You can also choose the invoice layout, accent color and page size (A4 or US Letter) there.

How do I record a payment?

Open the invoice under Manage › Invoices and record a full or partial payment, with the method and date. The invoice shows the remaining balance, and is marked as paid once it is paid in full.

How do I send a payment reminder?

Open an overdue invoice and tap the reminder button to send your client a reminder with the invoice attached. If you allow notifications, the app also reminds you when an invoice is due.

Can I turn an estimate into an invoice?

Yes. Open the estimate and tap "Convert to Invoice". The client and items are carried over, so you only review and send.

What is free, and what do I get when I pay?

Your first 3 invoices are free. After that you can buy an invoice pack (5, 20 or 50 invoices, never expiring) or subscribe to Unlimited, monthly or yearly, for unlimited invoices plus Reports and CSV export. Current prices are shown in the app.

How do I restore my subscription?

Go to Settings › Plan and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used to subscribe.

What happens to my data if I delete the app or get a new phone?

Your data and remaining invoice pack credits are linked to the anonymous account on your device. Deleting the app, or moving to a new device, can start a new account without them. If that happens, contact us and we'll help. A subscription is linked to your Apple ID and can always be restored.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, choose Freelance Invoice and tap "Cancel Subscription". You keep Unlimited until the end of the current period.

How do I export my invoices for my accountant?

Open Reports (on Home, the ⋯ menu › Reports), choose a period and tap "Export CSV". Reports and CSV export are part of Unlimited.

How do I delete my data?

You can delete any invoice, client or item in the app. To have all data under your account deleted, email us with the subject "Delete my data". See the Privacy Policy for details.

System Requirements

Subscription Terms

Unlimited is an auto-renewable subscription, monthly or yearly. Payment is charged to your Apple ID at confirmation of purchase. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the end of the period. Manage or cancel it in your Apple ID settings. See Apple's standard Terms of Use (EULA).

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